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Touchless involuntary reissue for you.
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Automated Involuntary Reissue
Airline technology continues to put enormous pressure on travel agencies. With the touch of a button airlines modify their schedules and impact 100s, if not 1000s of your bookings. Not only must you notify your clients (see QBotic Cloud Service for more on that) but in more and more cases you are required to reissue the ticket.
Did you know that more than half the work of handling an involuntary reissue is spent trying to figure out which tickets have changed and what reissues are required? QBotic Pro Cloud Service handles this with ease. Each electronic ticket record is matched against the current itinerary. If changes exist, the ticket is reissued – perfectly.
Is your agency buried under a mountain of PNRs requiring reissue?
"QBotic Service has proven to be an extremely reliable tool in queue management for FCm Travel Solutions. It has reduced our agents workload in inbound queues by approximately 85%. The ongoing implementation process has been smooth and the support and service we have received from both top management and the support team has been PHENONOMENAL! The response time on everything from simple questions to configuration tweaks has been 24 hours or less…totally unparalleled with any other partner within our industry. We look forward to implementing QBotic within many of our brands within Flight Centre US and are thankful for such a strong partnership in servicing our clients."
– Amy Barnes, Team Leader, Development and Automation, FCm Travel Solutions
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