Cloud Services
Travel Automation Cloud Services
Travel Automation provides a wide range of cloud services to agencies both large and small. What are cloud services? They are services to your agency that require no installation, no configuration and no training. QBotic, KLeer and Less are public services available to a wide range of agencies. But Travel Automation operates private cloud services as well.
Do you have a process that could be automated? Would a private cloud service be right for your agency? Do you have an idea for a public cloud service? Please feel free to share and discuss your needs and ideas with us.
Automatically process airline schedule changes and messages, accept schedule changes, send notification, remove HX segments.
Touchless involuntary reissue for you.
Flawless airport check-in for your clients.
Automatically look for seats on sold out flights, book and/or notify when a seat is found.
Automatically look for a cheaper fare on an existing itinerary, notify when found.
Customer Service Advantage
You go to great lengths making sure each of your customers receives the highest level of care and attention. We will do the same for you. When you engage Travel Automation you have our complete commitment. We make ourselves available to help when it is needed – now.
Does vendor email support typically meet your needs? Many find they wait for days, or they never get a response! Our email support is fantastic! Email requests and questions are usually answered on the same day received, if not the same hour!
Feel like you’re in the back seat when it comes to support? At Travel Automation issue investigation and resolution is given the same level of attention as new project requests. We never leave you in the rear-view mirror!
Read what others have said about us in the testimonials area. A common thread is our outstanding customer service and support. This is exactly what you want from a services provider. And exactly what you get from Travel Automation.
"QBotic Service has proven to be an extremely reliable tool in queue management for FCm Travel Solutions. It has reduced our agents workload in inbound queues by approximately 85%. The ongoing implementation process has been smooth and the support and service we have received from both top management and the support team has been PHENONOMENAL! The response time on everything from simple questions to configuration tweaks has been 24 hours or less…totally unparalleled with any other partner within our industry. We look forward to implementing QBotic within many of our brands within Flight Centre US and are thankful for such a strong partnership in servicing our clients."
– Amy Barnes, Team Leader, Development and Automation, FCm Travel Solutions
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