Travel Automation Blog
Less – Sabre Red App and Cloud Service
The original Less launch: automatic fare rechecks on existing itineraries with email alerts when a lower fare appears. Available for Sabre.
QBotic Enhancement Released
QBotic can now route PNRs from inbound queues straight to the original booking agent’s personal queue — no dedicated queue-watching staff needed.
"QBotic Service has proven to be an extremely reliable tool in queue management for FCm Travel Solutions. It has reduced our agents workload in inbound queues by approximately 85%. The ongoing implementation process has been smooth and the support and service we have received from both top management and the support team has been PHENONOMENAL! The response time on everything from simple questions to configuration tweaks has been 24 hours or less…totally unparalleled with any other partner within our industry. We look forward to implementing QBotic within many of our brands within Flight Centre US and are thankful for such a strong partnership in servicing our clients."
- Amy Barnes, Team Leader, Development and Automation, FCm Travel Solutions
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